Welcome to Wolverine Supplements (“we”, “our”, or “us”). By accessing or purchasing from https://wolverinesupplements.co.uk/ (“the Website”), you agree to be bound by these Terms and Conditions. Please read them carefully before using our Website or placing an order.
1.1 These Terms and Conditions apply to your use of our Website and any purchases made through it.
1.2 By using this Website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
1.3 We reserve the right to update, change, or replace these Terms and Conditions at any time. Any changes will be posted on this page.
1.4 Continued use of the Website after any changes have been made means you accept the updated Terms and Conditions.
2.1 Wolverine Supplements sells sports nutrition products, supplements, and related fitness products.
2.2 Product descriptions, ingredients, nutritional information, serving suggestions, and images are provided for general information only.
2.3 We aim to ensure all product information is accurate, but packaging, ingredients, formulas, flavours, serving sizes, and labels may occasionally change.
2.4 You should always read the product label, ingredients, warnings, and usage instructions before consuming any product.
2.5 Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
3.1 Supplements should be used as part of a balanced diet and healthy lifestyle. They are not a substitute for varied nutrition, proper training, sleep, or medical advice.
3.2 You are responsible for ensuring any product is suitable for your personal circumstances before use.
3.3 If you are pregnant, breastfeeding, under medical supervision, taking medication, have a medical condition, or are unsure whether a product is suitable for you, you should consult a qualified healthcare professional before use.
3.4 Do not exceed the recommended serving instructions shown on the product label.
3.5 Wolverine Supplements is not responsible for misuse, incorrect use, allergic reactions, personal intolerance, or failure to follow product instructions.
4.1 Some products may contain or be produced in facilities that handle common allergens, including but not limited to milk, soy, gluten, eggs, nuts, peanuts, and other ingredients.
4.2 Customers with allergies or intolerances must check all product labels and ingredient information before use.
4.3 If you are unsure about any ingredient, please contact us before placing an order.
4.4 We are not liable for allergic reactions or intolerances where the relevant ingredient or warning is shown on the product label or product information.
5.1 By placing an order, you confirm that all information provided is accurate, complete, and up to date.
5.2 Once an order is placed, you will receive an order confirmation by email. This confirms we have received your order but does not guarantee acceptance.
5.3 We reserve the right to cancel or refuse any order where we suspect fraud, pricing errors, stock issues, misuse of discounts, or a breach of these Terms and Conditions.
5.4 If we cancel an order after payment has been taken, a refund will be issued using the original payment method where possible.
6.1 All prices are shown in GBP (£) unless stated otherwise.
6.2 Product prices may change at any time without notice.
6.3 We make every effort to ensure prices are displayed correctly, but errors may occasionally occur. If a pricing error is discovered, we reserve the right to cancel the order and refund any payment made.
6.4 Accepted payment methods may include debit/credit cards, bank transfer, cryptocurrency, or other approved payment gateways.
6.5 Orders will not be processed or dispatched until payment has been received in full.
7.1 Discount codes, promotional offers, and multi-buy deals are subject to availability and may be changed, paused, or withdrawn at any time.
7.2 Discount codes cannot be exchanged for cash.
7.3 Unless clearly stated, discount codes cannot be combined with other offers, multi-buy discounts, or promotional pricing.
7.4 If a coupon code is applied at checkout, other automatic discounts may be removed or overridden.
7.5 We reserve the right to cancel orders where discount codes or promotions have been abused, used incorrectly, or applied due to a technical error.
8.1 We offer delivery within the UK unless otherwise stated.
8.2 Shipping options, costs, and estimated delivery times will be shown at checkout.
8.3 We aim to dispatch orders as quickly as possible, but dispatch and delivery times are estimates and are not guaranteed.
8.4 Same-day dispatch may be available on eligible orders placed before the stated cut-off time, but this is not guaranteed during busy periods, stock delays, public holidays, or courier disruption.
8.5 Once an order has been dispatched, delivery is handled by the relevant courier or postal service.
8.6 We are not responsible for delays caused by couriers, incorrect delivery details, failed delivery attempts, adverse weather, strikes, or events outside our control.
8.7 It is your responsibility to ensure the delivery address provided at checkout is correct. We are not liable for orders lost or delayed due to incorrect address information.
9.1 If your order arrives damaged, incomplete, or incorrect, you must contact us within 48 hours of delivery.
9.2 You may be asked to provide photographs of the parcel, packaging, product, and delivery label so we can investigate the issue.
9.3 Claims made after 48 hours may not be accepted.
9.4 Where we confirm an item is damaged, missing, or incorrect, we may offer a replacement, refund, or store credit at our discretion.
10.1 You may cancel an order before it has been dispatched by contacting us as soon as possible.
10.2 Once an order has been dispatched, it cannot usually be cancelled and must be handled as a return where eligible.
10.3 Due to the nature of food supplements and consumable products, we cannot accept returns of opened, used, unsealed, or tampered-with products.
10.4 Returned items must be unused, unopened, sealed, in their original packaging, and in a resaleable condition.
10.5 Return requests must be made within 14 days of receiving your order.
10.6 Customers are responsible for return postage unless the item is faulty, damaged, or incorrect.
10.7 Refunds will be processed once the returned item has been received and inspected.
10.8 We reserve the right to refuse a refund where a product has been opened, used, damaged after delivery, or returned outside the eligible return period.
11.1 All products are subject to availability.
11.2 We reserve the right to limit quantities, discontinue products, or remove products from the Website at any time.
11.3 If an item becomes unavailable after you place an order, we will contact you to offer a replacement, backorder option, store credit, or refund.
12.1 You agree not to misuse the Website or attempt to interfere with its security, functionality, or availability.
12.2 You must not use the Website for fraudulent, unlawful, abusive, or harmful activity.
12.3 We reserve the right to restrict, suspend, or block access to the Website where we believe a user has breached these Terms and Conditions.
13.1 All content on this Website, including text, images, graphics, branding, logos, product descriptions, page layouts, and design elements, belongs to Wolverine Supplements or its licensors.
13.2 You may not copy, reproduce, distribute, modify, or use any Website content without written permission from us.
14.1 If you submit a review, testimonial, image, comment, or other content to us, you confirm that it is accurate, lawful, and does not infringe the rights of any third party.
14.2 We reserve the right to remove or refuse any content that we consider misleading, offensive, unlawful, promotional, or inappropriate.
14.3 By submitting content, you allow Wolverine Supplements to use it for marketing, Website, and social media purposes unless you clearly request otherwise.
15.1 We are not liable for any loss or damage caused by incorrect use of our products, failure to follow instructions, allergic reactions, personal intolerance, or use of products against professional advice.
15.2 We are not liable for indirect, incidental, special, or consequential losses, including loss of profits, loss of data, or business interruption.
15.3 Nothing in these Terms and Conditions limits or excludes liability where it would be unlawful to do so.
16.1 Your privacy is important to us. We process personal information in accordance with applicable UK data protection laws.
16.2 We collect and use personal information to process orders, manage accounts, provide customer support, prevent fraud, and improve our services.
16.3 Payment details are processed securely by our payment providers. We do not store full card details on our Website.
16.4 For more information, please refer to our Privacy Policy.
17.1 These Terms and Conditions are governed by the laws of England and Wales.
17.2 Any disputes shall be subject to the courts of England and Wales.
If you have any questions about these Terms and Conditions, please contact us at:
📧 Email: info@wolverinesupplements.co.uk
